Training & Support

Get more from your 3D printer.

Contact Alex Tech Shop to discuss training and support for your printer and projects. Availability is confirmed individually based on your printer model, location, and requirements.

Training enquiries

• Getting started with your first 3D printer
• Preparing models and using slicing software
• Choosing materials and print settings
• Understanding common print failures
• Routine care and maintenance

Technical support enquiries

• Initial setup and calibration
• Print quality troubleshooting
• Spare part compatibility
• Maintenance and repair enquiries

Tell us what you need

Email info@alextechshop.net with your printer brand and model, your experience level, and a short description of your goal or issue.

For troubleshooting, include clear photos, any error messages, the material used, and relevant print settings. Please do not send passwords or account access details.

We will confirm whether assistance is available, the proposed format, and any charges before you commit.

Training sessions and repair services are arranged individually. Manufacturer warranty service is subject to the applicable warranty terms and authorisation.